"On the Job with...." is a weekly Sunday Inc. series, spotlighting area business owners and executives. Today's interview is with Roy Carrillo, owner of Albany's Northwest Barber Shop.
Roy Carrillo and his parents arrived in Albany 17 years ago from Mexico so his father could work on a construction job at Merck.
Educated at Albany High School, Darton College, Albany Technical College and Albany State University, four years ago Carrillo bought Albany's Northwest Barber Shop and has been happily doing business ever since.
"I have a stress-free job, and I love it," Carrillo, 29, said.
Q. If you were fresh out of school, what would you first do in searching for a job?
A. Find out how much it pays
Q. What was your first job?
A. Working in a jewelry store. I was 15.
Q. What was the first thing you bought after you got your first paycheck?
A. A new watch.
Q. Who was your role model or mentor in your current job?
A. I didn't really have one. At 16 someone from Albany Tech came by our school (Albany High) and talked about cosmetology and I signed up.
Q. How has the recession affected your business?
A. Not at all. Everybody still needs a haircut to go out and find a job or to look good and feel better about themselves.
Q. If you could turn back the clock on one aspect of technology (e-mail, Internet, cell phones, etc.) what would it be?
A. I don't have a problem with any aspect of current technology. I'm all for it.
Q. I am up and going by ...?
A. I'm up and going by 7:40 every morning.
Q. Favorite hobby or activities outside of work?
A. I like cars, the beach, weight lifting, music and travel.
Q. If you could take back one business decision in your career, what would it be?
A. I don't think I've really screwed up in the past four years.
Q. What's the best thing about your job?
A. I get to be at home by 6:30 every day and get two and a half days off a week. I get to make people happy and it's a stress-free job.
Q. What's the worst thing?
A. Customers with no regard for operating hours -- the people who show up two hours late.
Q. The most beneficial course you took in school?
A. My communications courses.
Q. What would be your dream job?
A. To be the manager of a Caribbean resort.
Q. Finish this: "On the first anniversary of my retirement" I see myself ...
A. In the Caribbean by the beach.
Q. What is the one trait a business leader cannot be without?
A. The ability to communicate with customers. Once you lose that ability, you begin losing customers.
Q. What do you see as Albany's biggest economic challenge?
A. The people who make decisions are not providing corporations with the opportunity to set up here by not providing enough incentives.
Q. Where do you see the city in 10 years?
A. In the same place.
Q. What are the biggest changes you've seen in your business over the past several years?
A. Not many changes at all.
Q. What was the best vacation you ever took?
A. Las Vegas, but what happens in Vegas stays in Vegas.