On the job with John Hayes

John Hayes is the vice president of Capitol City Bank and South Regional manager.

John Hayes is the vice president of Capitol City Bank and South Regional manager.


NAME: John Hayes

POSITION: Vice president, Capitol City Bank, South Regional Manager.

FAMILY: Hayes and his wife, Sabrina Owens-Hayes, have one son, Jaelon.

EDUCATION: B.S. in business administration from Albany State University.

BACKGROUND: Hayes has served three years active duty and three years as a reservist in the U.S. Army. He has more than 20 years experience in banking and financial services. He spent 12 years as credit supervisor with General Motors Acceptance Corporation. Hayes worked with several banks in Atlanta including NationsBank, SouthTrust Bank and Citizens Trust Bank. Hayes is a member of the deacon ministry at Mt. Zion Baptist Church. He is owner of Mastercraft Custom Shop in Albany. He is a past member of the Albany Area Chamber of Commerce Small Business Entrepreneur Development Team and the University of Georgia’s SBDC’s Advisory Council.

POLITICS: Hayes was elected to represent District 2 on the Dougherty County Commission in 2005. He is serving his third term.

Q. What was your first job?

A. I held a part-time, after-school job as a dock worker at Sunnyland Packing Company in Thomasville while in high school.

Q. What was the first thing you spent money on when you received your first ever paycheck?

A. Too long ago to remember.

Q. What’s the single most effective technique you found over the past two years for keeping employees motivated?

A. I believe that leaders have a role in inspiring and encouraging employees to achieve their very best performance; however, I subscribe to the principal of “hire attitude/teach skill.” When employers hire people with the right attitude, they can more easily develop the skill sets necessary to produce a productive employee. Moreover, when candidates for employment pursue careers for which they possess passion, the will to succeed causes them to be highly effective, self-motivated contributors to their respective organizations .

Q. What led you to your current position?

A. I was presented with a challenging opportunity, by Capitol City Bank’s President and CEO George Andrews to come aboard to help grow the bank in the South Georgia Region.

Q. Do you have a role model or mentor in your career?

A. There are several people that I seek counsel and input on a variety of things, including my pastor, current and former bank associates, but I do not have a specific mentor.

Q. What is the biggest lesson you as a business leader learned from the recent recession?

A. How to do more with less, and make it work.

Q. If you could turn the clock back on one aspect of technology – examples e-mail, automated phone systems, cell phones, PDAs, etc. – what would you most like to see go away?

A. Automated phone systems. Speaking to an individual is more personal and effective in addressing a client’s needs.

Q. What is your favorite work-related gadget?

A. Blackberry

Q. What is your favorite tradition?

A. Thanksgiving gatherings at my parents with family.

Q. What was the last book you read? Do you have things you read daily or regularly?

A. “From the Hood to the Hill” by Barry Black. chaplain with the U.S. Senate. Daily reads include the Bible, Albany Herald, Wall Street Journal.

Q. I’m up and going by? And what is your morning routine?

A. Up by 5:45. Morning devotion including prayer and reading scripture. Then 15 to 20 minutes exercise routine; in office around 8 a.m.

Q. What famous person would you like to meet, and Why?

A. Nelson Mandela. I admire his courageous, steadfast and unwavering stand for peace and justice under tremendous adversity. Even after having faced perhaps the most profound trial of his life, he sought peace and reconciliation, not retribution.

Q. Favorite hobbies or activity outside work?

A. I love horses, and was part of an equestrian club that engaged in outreach to young men until a year ago. Currently, I spend any free time I have working in the yard.

Q. If you could take back one business decision you made in your career, what would it be?

A. Leaving employment at one bank for another over a salary dispute.

Q. Best thing about your job?

A. Developing client relations; helping those clients with financial solutions, and the opportunity to impact the growth and expansion of my organization.

Q. Worst thing about your job?

A. The job today places such a demand on time leaving less time for family and recreation.

Q. The most beneficial course I took in school was?

A. Corporate finance.

Q. What would be your dream job if you were able to pick a position outside your current career path?

A. Senior partner in a law firm.

Q. Finish this thought; “on the first anniversary of my retirement, I see myself…

A. Traveling the country seeing the rest and best of the USA.

Q. What is the one trait a strong business leader cannot afford to be without?

A. Vision. You must be able to see the impossible and lead others to achieve it.

Q. Crystal ball time: What’s your call on when the economic recovery for our area will be in full swing?

A. Nationally, I think there are signs of recovery already visible; modest job growth, some hiring and new construction. The next presidential election and the break of gridlock in Washington will be a key trigger for advancing recovery efforts. While predictions are for a slower recovery locally, I am a bit more optimistic. Albany has a wealth of resources which have not been adequately mapped, marketed nor leveraged. When existing resources are properly utilized, we can help spur new activity that will enable us to move forward the economic recovery locally.

Q. What kind of music might I find on your list of most played on your iPod?

A. Gospel, jazz.

Q. What do you think is the biggest change Albany will see in the next 10 years?

A. I don’t know what Albany’s biggest change will be in next 10 years, but it had better include a plan to retain the creative class of young people that we train and lose to other communities year after year. Every community’s future success lies in the hands of progressive young people who must be developed to effectively assume leadership roles.

Q. What was the best vacation you’ve ever taken? Why?

A. A two-week trip by car to Canada, across Queen Elizabeth Way, with an overnight stay at Niagara Falls (Canadian side); on to Springfield, Mass., and a visit to the Basketball Hall of Fame; sights in New York and DC.

Q. What are the biggest changes you have seen in your specific line of business over the past few years?

A. New and more stringent regulatory restraints.