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Changes ahead at Chick-fil-A

K.J. Wari's staff at Chick-fil-A at Albany Square on Dawson Road sets the standard for customer service at fast food restaurants in Albany.

Day after day, they're difficult to top with their speed of service and friendliness.

Wari now has an opportunity to widen the scope of that service.

Effective Sept. 1, Wari is taking over franchise rights to the Chick-fil-A at Albany Mall. The previous operator, Lovett Young, is moving to Waycross for another franchise opportunity.

Also, Wari said he is attempting to become the franchise holder for a new Chick-fil-A that is expected to open in Lee County in 2012.

Wari said the company has closed on a new restaurant in the parking lot of the new Publix store off U.S. Highway 19.

"It's a done deal, but there's still a matter of paperwork and planning for the unit," Wari said.

While he has not been awarded the franchise, Wari said he will attempt to gain that opportunity.

Further, Wari said he is working with Aramark, an international food service company, to open a Chick-fil-A Express in the new student center at Albany State on Aug. 8.

Aramark will operate the restaurant, but Wari said he is the operator consultant for the ASU site. His role is to make sure the facility meets company standards in regards to food quality and customer service.

Wari said he is training the ASU site manager this week, and will work with training staff members at the site.

QUAIL FEEDBACK: In regard to last week's column about the financial woes of Quail Unlimited, I received considerable feedback.

Most were supportive of the organization, but whether that translates to people buying memberships remains to be seen.

Some, however, think QU has a tough road ahead.

Paul Jones of Albany, a quail hunter of many years, says he is pulling for Bill Bowles to succeed in reviving the organization, but he is not optimistic.

"Unlike Ducks Unlimited that has created northern nesting grounds for wild ducks and geese that have no permanent habitat, quail, are native to the farm or plantation where they survive," Jones said.

'The few supporters of QU find little reason to have an interest in developing quail habitat on private land."

Jones suggests that QU undertake programs to give hunters that pay to hunt their money's worth, that hunting dogs are properly cared for and that facilities meet an acceptable level of quality.

To that end, Jones said QU could become the professional group to police the "for profit" quail farms.