ALBANY, Ga. — A report released by the Dougherty County Emergency Medical Services shows that paramedics responded to 377 more calls last year than in 2010, and traveled more than 10,000 additional miles a year.
Deputy EMS Director Greg Rowe, who will take over as director on March 16 when Bobby Tripp retires, presented the annual report to the Dougherty County Commission on Monday.
In it, EMS crews reported responding to a total of 20,604 calls in 2011, which was up from 20,227 calls in 2010.
“We’ve seen an increase in calls, but we’re managing to keep our response time down,” Rowe said. “It’s a balancing act, but one that we’re handling right now.”
More than 60 percent of those calls, or 12,300, were classified as emergency transports.
While on calls, Rowe said EMS crews transported 13,462 people a total of 70,221 miles, which was up from 59,310 miles in 2010.
On the revenue side, EMS generated $2.9 million in 2011, 53 percent of which came from Medicare, 24 percent from Medicaid, 18 percent from insurance and 4 percent from private sources.
In terms of types of call, the top trauma call in 2011 again was car crashes, Rowe said, with motor-vehicle accidents pulling in 8.8 percent of all calls run by EMS.
Falls were the next highest at 7.02 percent, while cuts or stabbings came in 2.8 percent.
Assaults pulled in 1.5 percent of the total calls, while gunshot wounds were at 0.5 percent.
For medical calls, general sickness tops the list at 27.1 percent of all EMS calls, Rowe said. Another 10 percent were for respiratory distress, while chest pain came in at 7.4 percent.
The department’s average response time was 4 minutes and 37 seconds, with the average transport time to the hospital between six and 10 minutes.