As of Friday, April 12, 2013
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"After a long wait in line at the car license place, I was greeted by a polite young lady with a cheerful attitude even after all the attitude she had endured throughout the day. A thankless job to be sure, but it was great to see someone in that position trying to deliver great customer service."
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Brights are opinions of the public and do not necessarily represent the opinions of The Albany Herald.