Friday, January 3, 2014
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ALBANY —Phoebe Putney Memorial Hospital officials announced Friday that notification was being sent to patients regarding a missing computer which may have contained sensitive information.
Officials with the hospital say that, on Nov. 6, they learned that a password protected unencrypted desktop computer was missing from one of its clinics the day before. Phoebe immediately contacted the Albany Police Department and began an internal investigation, including hiring an expert computer forensics company, to identify the information contained on the computer.
After conducting a detailed review, officials say it was determined the computer may have contained patient information including patient names, addresses, dates of birth, dates of service, physician’s names, diagnosis information, and — in some instances — Social Security numbers. To date, the computer has not been located.
Officials say the incident affected a limited number of patients treated between May 2010 and October 2013. The hospital began mailing notification letters on Friday to individuals who may have been impacted, offering those eligible a year of credit monitoring services and providing call center support for the patients.
“The privacy, security and safety of the Phoebe Putney community and the patient information it maintains are a top priority,” said Audrey Pike, vice president and chief compliance officer and privacy officer at Phoebe Putney Health System. “The hospital has taken the necessary steps to reinforce and refine staff procedures to strengthen the protection of patient information.”
More information can also be found online at www.phoebeputney.com.