Bright of the Day - Jan. 11, 2014

"I would like to thank David Sanderson, manager at IHOP, and Leslie Benoit, for going above and beyond with a customer complaint. I had a bad experience at the restaurant Sunday evening. Not only did they call me to apologize, they wrote me a letter, they thanked me for directing the issue and they gave me a gift card. They are truly special people with great customer service."

To submit a Bright Side comment, Click here.

You may also leave a comment at (229) 888-9351.

Bright Side comments are submitted by the public and do not necessarily reflect the opinions of The Albany Herald.