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@ frustratedtothemax "Take their convenient care for an example. I went to one of their convenient care centers and because I did not have insurance at the time and I was charged more. I asked them why. I was told they were a mini ER while the person behind me asked them a question and the receptionist told that person it was because they were a clinic when the person stated they had insurance."
The convenient care you are talking about is 2 separate "clinics". There is a small Physician's practice in there and there is also a "mini ER". They just operate with the same office staff. That is probably why you were told that and the person behind you was told something different. It depends on what you are being seen for. The person behind you was probably using the clinic instead of the "mini ER".
I also would like to say that I am not defending them for charging you more because you didn't have insurance, but a lot of places ask for so much upfront if you don't have insurance or if you have a high deductible to help cover what insurance doesn't pay or so you're not stuck with a huge bill after the fact.
Last login: Thursday, December 15, 2011