Current Print Subscribers

Free access for current print subscribers

Online Subscription

Starting at
$9.99 for 30 days
I need help. Can somoene help me figure this out?
Yes! We want to make this as easy as possible for you. We've created this FAQ page, but you can also email us at access@albanyherald.com, call our webmaster at 770-963-9205 x1327 or the main number to our office at 229-888-9300.

I thought I signed up, but I still can't read the articles... what's wrong?
You may have just created a login to the site. You still need to purchase an online subscription or verify your print subscription account number. Click the “Get Started” box in appropriate box above.

How do I create a login to the site?
Click the sign-up button on the top right corner of the website. You will be asked to supply a username, email and password. Click submit when done to finish creating the account.

How do I sign up for an online subscription?
Click the “Get Started” button located under the “Online Subscription” section (above). Enter your information and choose your rate.

What is included in the online subscription?
All online subscribers get full access to our our entire website, eEdition, newsletters and breaking news alerts.

Print Subscriber: How much do I need to pay for access?
Albany Herald print subscribers get free access to our website. Simply verify the account number attached to your print subscription account and you’re done.

Print Subscriber: How do I verify my subscription?
Follow the prompts to log into your account or create one if necessary. Click the “Get Started” box in the section marked “Print Subscriber Access” above. Enter your information and save.

Print Subscriber: I’m having difficulty finding my account number.
Your account number is located in the “Account Summary” on your billing statement. If you can’t find it, you can call our circulation department at 229-888-9322. They can be reached M-F, 8-5. You can also email access@albanyherald.com. Please include your name, phone number and address.

I signed up for an online subscription, but now I want to cancel. How do I cancel?
Email your name to: access@albanyherald.com and we’ll take care of it for you.

I just want to read one article. How do you suggest doing that?
We recommend you purchase a 30 day trial for just 99 cents, then cancel by emailing: access@albanyherald.com before the 30 days is up.

I signed up for the 30 day trial for 99 cents, but now I want an annual subscription for $99.
Great. Simply go to your dashboard by hovering over your name on the top right corner of the website. Be sure you are logged in. You’ll then see a link to manage your subscriptions.

How can I tell when my online subscription ends? Simply go to your dashboard by hovering over your name on the top right corner of the website. Be sure you are logged in. You’ll then see a link to manage your subscriptions.

I know I purchased (or verified) an online account, but I still can't read the articles. What's wrong?
Make sure you are logged in to the site. Look on the top right corner of the homepage to see if you are logged in or not.

I am getting a message saying my account number is not valid. What should I do?
Make sure your account number is seven (7) digts. If it is only six (6), try adding a zero (0) to the front.