Albany Utilities suspends customer disconnections
File Photo
From staff reports
ALBANY – In response to the growing cases of COVID-19 in our community, Albany Utilities is suspending disconnections of water, gas and lights for the next 30-days, Albany City Manager Sharon Subadan said.
The 30-day period started Thursday.
“We are taking extra measures to accommodate utility customers who seek additional time to pay their bills,” Subadan said.
Albany Utilities’ customers who can afford to pay their bills are encouraged to continue making payments to avoid falling in arrears. The lobby at the utility building remains closed to the public. However, customers can pay by phone and online.
For more information on payment options, contact Customer Service at (229) 883-8330.
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